FAQ
How do you verify the authenticity of your Cartier pieces?
Each piece undergoes a rigorous authentication process. We test for gold purity and weight, verify stamp and serial number identification, and when necessary, take items to Cartier for servicing. Our extensive catalog of records from thousands of authentic pieces sold helps us ensure every item upholds our quality standards.
What is included with my purchase?
All jewelry pieces come with their original box and tool. After authentication, each piece is professionally polished to remove surface scratches and cleaned in an ultrasonic bath. White gold jewelry with precious stones is rhodium plated to enhance brilliance before being packaged for you.
What is your return policy?
We offer a 30-day return policy with options for exchanges, store credit, or refunds (subject to a 8% restocking fee). To initiate a return, email info@viedediamant.com with your name, order number, purchase date, and reason for return. Buyers are responsible for return shipping costs, and items must be returned in the same condition with all accessories.
Do you buy or trade Cartier pieces?
Yes! We offer competitive prices for most Cartier jewelry and watches, with premium prices for Love and Juste Un Clou Bracelets. To inquire about selling or trading your piece, email us at info@viedediamant.com with specific descriptions of your item. We strive to respond within 24 hours with our best offer.
Shipping
Standard Delivery
All orders ship via FedEx or UPS with tracking. Domestic shipping usually takes 2-3 business days after authentication process. International shipping available for an additional fee. All packages are fully insured.
Secure Packaging
Every Cartier piece ships in its original box with authentication tool, wrapped in protective materials. Items are discreetly packaged in unmarked outer boxes to ensure security during transit.
Shipping Process
Orders process within 1 business day. Each item undergoes final quality inspection before shipping. Tracking information emailed once your package is on its way. Signature required upon delivery for all orders.
About us

The Vie De Diamant Story
Founded by Bryant Banks, Vie De Diamant combines a family heritage of exceptional customer service with expertise in precious metals and a passion for Cartier. Bryant's international connections with prestigious jewelry names and his personal collection of Cartier Love bracelets inspired our specialty in authentic, preowned Cartier pieces. Since 2012, we've maintained the highest standards of authenticity and quality for discerning collectors.